Overview
Compliance, Public Safety
What Is JITC and What Role Does DISA Play?
The Joint Interoperability Test Command (JITC) is the official certification authority of the United States Department of Defense (DoD). It is part of the Defense Information Systems Agency (DISA) and responsible for evaluating IT solutions for interoperability, cybersecurity, and network integration. Products that successfully complete these rigorous tests are added to the Approved Products List (APL) of the Department of Defense Information Network (DoDIN) – the only consolidated list for authorized technologies in military infrastructure.
For many providers of secure communication solutions, APL listing represents a major validation that their products withstand strict interoperability and security requirements. JITC certification is a recognized industry standard that ensures suitability for deployment in military environments and by international government agencies.
ASC also makes a contribution in this area: ASC Neo is an integral part of the JITC-certified Mitel OpenScape Xpert platform, delivering essential functionality as a recording component that aligns with certification criteria. Upon successful evaluation, an official certificate of compliance is issued by the relevant DISA authorities.
Technical Requirements for IT Solutions in the JITC Context
To be verified according to JITC standards, IT systems must meet a wide range of technical and security-related criteria, including:
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Interoperability: The system must integrate seamlessly with existing military infrastructures.
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Cybersecurity: Strict testing applies to encryption, network security, and audit functions.
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Certified cryptography: Key Specifications are defined by standards FIPS 140-2 and FIPS 140-3, which govern cryptographic modules and are mandated by U.S. authorities to protect sensitive information.
FIPS 140-2 served as the foundation for the international standard ISO/IEC 19790, which is now widely recognized as the benchmark for cryptographic system security. With the introduction of FIPS 140-3, ISO/IEC 19790 was fully adopted and supplemented with U.S.-specific needs.
Products that are FIPS 140-3 compliant therefore automatically meet the criteria of ISO/IEC 19790—an important advantage for deployment in international government and defense environments that follow these standards.
"If ISO 19790 becomes a legal criteria, products already compliant with FIPS 140-2 or FIPS 140-3 will be well-positioned to meet the new regulatory demands." – ASC Product Management, John Fountain
In addition to interoperability and certified cryptography, information security is a top priority. DISA testing verifies whether IT solutions meet operational and regulatory standards under real-world conditions—for example, regarding encryption, access control, and traceability. Only systems that comply with the strict security operational guidelines of the U.S. Department of Defense are approved for use in high-security environments.
Another evaluation criterion is support for modern protocols such as IPv6, which is increasingly mandated in secure networks.
Mitel OpenScape Xpert with ASC Neo
The OpenScape Xpert platform from Mitel was successfully tested under JITC guidelines and is officially listed in the DoDIN APL. ASC Neo is an integral part of this platform, providing legally compliant and audit-ready recording of all relevant communication channels – including audio, video, radio, chat, and screen recordings.
ASC Neo as a Recording Component: Functions & Benefits
Within the Mitel solution, ASC Neo plays a central role in the recording, storage, and analysis of data. It supports all relevant channels — landline, mobile, video, chat, and screen recordings.
Its capabilities are enhanced by advanced analytics features:
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Transcription and indexing of conversations for fast and accurate search
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Real-time alerts for security-critical incidents
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Prioritization of events for immediate escalation and response
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Speech analytics for evaluating quality and detecting threats
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Audit functions to ensure traceable and verifiable processes
These capabilities help military and official users not only to secure critical messages, but also to analyze them in a targeted manner - both during ongoing operations and in the event of a crisis.
Relevance for Government, Defense & Critical Infrastructures
Solutions like Mitel OpenScape Xpert with ASC Neo are designed specifically for use in environments that demand the highest levels of security, availability, and transparency. These include military communications, public safety control centers, air traffic control, emergency response – and classified exchange within federal agencies.
The system architecture is tailored to practical use in security-critical and agency-specific environments: It enables flexible integration with existing IT infrastructures, complies with international security standards, and supports modern analysis and documentation processes.
By combining a certified platform (Mitel OpenScape Xpert) with a powerful recording solution (ASC Neo), the result is a complete system that meets the most demanding operational and compliance requirements:
- Secure interactions in real time
- Complete documentation for audits and investigations
- AI-powered analytics for risk detection and operational efficiency
ASC positions itself as a trusted partner for all organizations that require security, transparency, and future readiness in their communications.
