Our compliance recording solution, Recording Insights, captures all your communications effortlessly and securely, whether for Microsoft Teams, RingCentral, or Zoom. It's a certified, native-built cloud solution hosted in Azure that integrates seamlessly with your collaboration platform.
Record and archive your calls, meetings, screen sharing, video and chat as well as leverage the Microsoft Cognitive Services to transcribe, analyze and translate your communications.
Recording Insights
The Perfect Compliance Solution for Microsoft Teams
Ensure you are meeting legal or compliance requirements
Our native-built cloud recording service helps you to reliably capture all communications and leverage leading AI and analytics tools to bring full transparency and automation to your compliance processes within Microsoft Teams.
Microsoft certified solution
for compliance call recording in Microsoft Teams
Ensuring compliance
with Dodd-Frank, MiFID II, FDCPA, HIPAA among others
Cloud-native solution
for quick and easy deployment
Dynamics 365 integration
to link records directly to entities in your CRM
Secure and flexible
with multiple storage options in Azure the customer chooses
Cognitive Services
reports and compliance policies based on Microsoft AI
Recording Insights
Ensure compliance for RingCentral and Zoom
Compliance and security for cloud communications platforms
Our cloud-based recording service helps you to reliably capture and archive RingCentral and Zoom calls and meetings in a compliant manner. Recording Insights detects regulatory and corporate compliance risks in video, audio, screenshare and chat using leading AI and analytics tools.
Cloud-native solution
for quick and easy deployment
Compliance coverage
for MiFID II, Dodd-Frank, HIPAA, FDCPA among others
All recordings within one system
across different UC and CC platforms (cloud and on-premise)
Dynamics 365 integration
to directly reflect communications in your customer journey
Secure and flexible
with selectable storage options
Insights and analytics
via reports generated on usage and compliance
If your organization is required to record customer communications, it is crucial to ensure that you stay compliant at all times. Usually, the standard recording capabilities of modern UCaaS Platforms are not sufficient to meet the applicable compliance guidelines. Therefore, Recording Insights provides compliance recording for companies in regulated industries.
Furthermore, we help you to transform your communications into valuable information that helps you meet compliance regulations., Recording Insights allows you to transcribe, translate and analyze audio, video and chat by means of Microsoft Cognitive Services. Potential compliance risks are identified automatically in real time, without the need for human intervention.
- Highly available and secured recording of all media
- Auto-categorization of compliance calls
- Compliance phrase spotting
- Alerting for potentially non-compliant communication
- Tamper-proof documentation of all communication, incl. radio
- Threat-call recording
- Immediate call reconstruction
- Trend analysis and risk alerting
"With Recording Insights, Microsoft Teams users can meet complex, regulatory requirements for recording and archiving 'with just one click' within Teams."
"Recording Insights demonstrates what is possible in the modern-day technical landscape. It can be rightly described as the next-generation solution."
"The integration of Recording Insights into Microsoft Dynamics 365 allows users to manage complex regulatory requirements for recording and archiving in their preferred CRM system."
