Compliance regulations impose clear rules on which parts of your customer communication must be recorded, documented, and archived, and which ones are to be exempted. Not being compliant to these regulations can entail heavy fines up to the point of losing your license. At the same time the approach to customer communication has changed – an increasing number of conversations and meetings take place online.
Thus, nowadays it is most important for financial institutions to assure compliant documentation of their modern communication platforms across all media including voice, chat, and video both on-premises and in the cloud. To prevent a costly compliance gap, leverage an intelligent recording, archiving and analytics solution now.
Do you want to ensure a secure and compliant documentation process for Dodd-Frank, PCI-DSS, MIFID II and other regulations? Here’s how it works! Reliably capture all communications across all media, and leverage leading AI and analytics tools to bring full transparency and automation to your compliance processes.
to spot mandatory compliance statements and alert omissions
to auto-categorize according to compliance relevance, and set retention periods accordingly
to document all compliance calls by speech-to-text
to automatically filter the entire communication and alert risks in real-time
to avoid legal penalties through 100% automated analysis of conversations
to capture all media and immediately alert any deviation
As you record and document your communications to comply with financial regulations, enormous amounts of data are amassed. This data is an extremely valuable resource because it enables comprehensive insights into your customers’ needs, your team’s communication, and potential business risks. Insights that can only be unearthed through automated and AI-based analytics processes.
Designed for today’s modern communications environments, our recording and analytics solutions make it easy to meet key compliance standards. With our compliance solutions you are able to protect your enterprise from business risks and won’t have to worry about compliance incidents any longer.