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For sales and technology partners in regulated markets

New opportunities in regulated accounts. We support you throughout.

Changes in support, product strategy or platform direction lead customers to reassess their communications compliance platform. ASC is a specialist vendor in exactly this field — recording, archiving and agentic AI for business-relevant communications. We help you recognize these signals, open the right conversation and position a stable alternative. The customer relationship stays with you.

Or start with the partner webinar on 15 October

The vendor behind the platform

More than 60 years specializing in communications in regulated environments

ASC Technologies is an independent vendor for communications compliance. We do not build a suite for everything, but a platform for one purpose: recording, archiving and agentic AI for business-relevant communications. Our customers are banks, brokers, insurers, public authorities and contact centers in markets with recording obligations — across Europe, North America, the Middle East and Asia Pacific. The business runs largely through partners, supported by subsidiaries in 15 locations and partners in over 60 countries.

Specialized, not broad

Communications compliance is our core business, not a module alongside customer experience.

Built for Microsoft

Native integration with Microsoft Teams and Azure, without an intermediate layer.

Regulation across markets 

Recording obligations differ by jurisdiction. We know the requirements your customers work with.

Short paths

You reach pre-sales and product management directly, not through a ticketing system.

Recognize the right moment

How to recognize a genuine switching opportunity

Customers rarely replace a business-critical platform on impulse. A small number of clearly recognizable operational and strategic triggers make a conversation about alternatives possible at all. These five are worth asking about.

Microsoft modernization

Customers expanding Microsoft Teams or starting Azure and AI initiatives almost always reassess whether their existing compliance platform fits the target architecture.

Your question: How is recording in Teams connected today — natively or through an intermediate layer?

Support horizon versus retention obligation

When vendor support for a system ends earlier than the regulatory retention period for the recordings held in it, a datable gap opens up. The sharpest qualification criterion, because it can be put on a calendar.

Your question: How long does the historical data need to remain available — and how long is the system holding it still under regular support?

Shifting product strategy

Changing roadmaps or new priorities lead customers to question whether the platform in place still supports their long-term plans.

Your question: Which roadmap commitments from the last renewal still hold today?

Declining service

Longer response times or changing contacts cost confidence — more so in a compliance environment than elsewhere.

Your question: Who is the permanent technical contact for the recording environment today?

Upcoming contract and infrastructure decisions

Renewals, hardware refreshes and platform reviews are the natural moment to evaluate alternatives.

Your question: When is the next renewal due, and has the decision already been prepared?

What you sell

One platform for recording, archiving and agentic AI

Customers who switch are not looking for the same feature set from a different vendor. They want a foundation that carries future requirements. For you that means: compliance recording is the entry point — the business does not end there.

Entry point: compliance recording
Recording of business-relevant communications across telephony, meetings, chat, video and mobile messaging in one central environment.
Obligation: archiving and retention
Retention policies, data integrity and a complete audit trail — the part regulated customers do not negotiate.
Follow-on business: agentic AI
AI agents that take on compliance work: surfacing anomalies, accelerating investigations, reviewing continuously instead of by sample. The expansion step that turns a migration project into a growing account.
Architecture: built for Microsoft
Native integration with Microsoft Teams and Azure. In Microsoft-driven accounts often the argument that settles the discussion.

Partner webinar

Get to know ASC in 20 minutes — and where the opportunities are

New to ASC? This is the easiest way in. We show what the platform is built for, how to recognize a genuine switching opportunity in a regulated account, and how we support you in the customer conversation. Not a sales pitch, no prerequisites.

DATE

15 October 2026 · 16:00 CEST · 20 minutes · online · in English

WHAT TO EXPECT

  • ASC in five minutes: platform, target markets, the role of partners
  • Which signals indicate a genuine switching opportunity — and which do not
  • How ASC supports you at the customer: pre-sales, workshops, materials
  • Migration in practice: 140 million recordings from 13 years of history
  • Live Q&A with ASC partner management and pre-sales

Can't attend? Register anyway and we will send you the recording.

Win together

How ASC supports your sales process

Successful migration projects take more than technology. ASC works alongside you from the first customer conversation through qualification to delivery — behind you, not beside you. The customer relationship stays yours.

Qualify the opportunity

We assess requirements, switching triggers, project scope and migration readiness together with you, helping you qualify opportunities before investing significant effort.

Technical substance

Access solution architects and migration specialists for workshops, demos and technical discussions. ASC pre-sales joins your meetings or supports you in the background.

Plan and run the migration

We create a migration concept tailored to the customer environment, data and retention requirements, including planning and the secure transfer of historical recordings.

One team for the customer

A coordinated team across the full sales cycle combines platform, migration and regulatory expertise, fully aligned with you and your customer relationship.

Proof you can take into the conversation

140 million recordings, migrated within the customer’s deadline

Your customer’s most common concern when switching vendors is not the new platform — it is access to the old data. For DZ BANK, the central institution for around 700 German cooperative banks, ASC developed a dedicated method for exactly this: the History Vault approach, which transfers very large volumes of historical recordings and makes them centrally available in the new environment — without running the legacy system in parallel long term.

  • Approximately 140 million recordings
    One of the largest historical archives ASC has taken over. 

  • History Vault approach
    A method developed specifically for very large volumes of historical data.

  • Controlled transition
    Continuous access to the history, business operations uninterrupted.

“ASC provides us with a future-ready solution for the reliable recording of our communications, combined with secure, long-term archiving of our communication data. This ensures that both new and historical data remain centrally accessible.”

Patrick Rau
XX, DZ BANK

Win together

How ASC supports your sales process

Successful migration projects take more than technology. ASC works alongside you from the first customer conversation through qualification to delivery — behind you, not beside you. The customer relationship stays yours.

Recurring revenue

Compliance licenses are multi-year and regulation-driven, creating predictable recurring revenue that remains stable over time and provides long-term business potential, even when customer budgets and priorities shift.

Service share stays with you

Customer requests, operations and further development can remain in your hands. ASC provides the technical migration expertise and support you need without stepping between you and the customer.

Expansion path in the account

The recording entry point opens opportunities for additional channels, archiving requirements and Agentic AI, creating new conversations within an established customer relationship.

A dependable technology partner

A specialist vendor with a stable roadmap, a clear compliance focus and short decision paths, giving you a reliable partner for long-term customer projects.

Effort and expectations

What getting started requires of you — and what it does not

You should be able to judge what you are getting into before we talk. So here is how it works, openly.

Get acquainted

A conversation of about 20 minutes: your portfolio, your markets, whether there is a fit at all. No materials, no preparation.

Look at a first opportunity together

If there is a fit, we take a specific account and assess together whether a customer conversation is worthwhile.

Enablement as needed

Training for sales and technical teams, as deep as required. You do not have to complete a certification program before holding the first conversation.

Expand if it works

More accounts, deeper technical enablement, joint market activity. At the pace that suits you.

Your next step

Let’s talk about working together

Whether you want to understand our portfolio first or already have a specific customer situation in mind — the starting point is the same. Tell us which markets you work in and what you offer today. We will come back to you within one business day with an honest assessment of where working together makes sense.

Already an ASC partner?

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