Hösbach, 15th of february 2023 – At Contact Center World 2023, ASC, together with Microsoft and Nuance, will focus on the secure customer experience. At the joint stand, the compliance professionals will present their solutions for better customer experiences and data security. They can also look forward to a live demonstration of ASC's recording solution Recording Insights.
Compliance Management with Recording Insights
Microsoft Teams is becoming increasingly important as a collaboration platform. That is why ASC has developed Recording Insights (RI) to make compliant recording, archiving and analysis within Teams as simple and intuitive as possible. intuitive as possible. RI provides important functions for this, which ASC will present live at the trade fair stand: From legally compliant omnichannel recording directly in teams to features such as Bring your own key and Bring your own storage to the targeted analysis of conversations by means of transcription, automatic categorisation, emotion recognition and much more.
Visit our experts at the joint exhibition stand at CCW from 28 February to 02 March 2023 in Hall 2 at Stand C1 in the Estrel Congress Center in Berlin.
Would you like to make an appointment in advance? Then send an e-mail to firstname.lastname@example.org.