The new subsidiary will be led by Diwakar Raja, a seasoned industry professional with more than 17 years of experience and deep insight into the Indian market.
“India is a key market for compliance recording and AI data analytics. With the establishment of ASC India Cloud Pvt. Ltd., we are laying the foundation for direct access to our expertise” says Dr. Gerald Kromer, CEO of ASC Technologies AG.
ASC will offer customers in India first-class compliance and AI analytics solutions, direct support, and individual consulting. “With a local subsidiary, we can offer our customers in India the best possible service from implementation to continuous optimization of their compliance strategy,” Kromer continues.
Technology for Secure and Compliant Communication
Recording Insights from ASC is the first compliance recording solution to be listed in the Microsoft Cloud for Financial Services. Companies worldwide rely on Recording Insights to meet regulatory requirements, minimize risk and prevent fraud. The increasing use of Microsoft Teams in India makes the solution particularly relevant for banks and financial services organizations that need to comply with regulatory requirements such as the Reserve Bank of India (RBI) Guidelines.
About ASC
ASC is a global leader in compliance recording, quality management and AI-based analytics. Our solutions help organizations evaluate their communications-based data, securely meet regulatory requirements, and optimize customer service.
Using AI, conversations are analyzed in real-time to detect compliance violations and assess the quality of customer interactions. Financial services, contact center, and public safety organizations rely on ASC to ensure their communication is legally compliant and customer-centric.
Our solutions are scalable and flexible - available as cloud services, on-premise, or in hybrid environments. Headquartered in Germany, with subsidiaries in 15 locations and a global partner network in over 60 countries, ASC is the #1 in Europe and sets standards for AI-based communication technology worldwide