Today ASC announced the next important partnership with Telefónica Tech in Spain. The leading company in digital transformation with a wide range of services and integrated technological solutions for Cybersecurity, Cloud, IoT, Big Data and Blockchain, and ASC, one of the worldwide leading providers of software and cloud solutions for omnichannel recording, joined forces to offer a professional compliance recording solution.
The worldwide number of daily active users of Microsoft Teams is growing and growing. In January 2022 already 270 million people used the collaboration services. Recording Insights is a native Microsoft Teams compliance recording solution - certified by Microsoft - used by all organizations with a legal obligation to record and archive their communications – especially contact centers, financial service providers, and public safety organizations.
Capturing and storing all communications data in a compliant and reliable manner is the fundamental requirement of all recording customers. Thanks to ASC’s cloud service Recording Insights, also compliance customers of Telefónica Tech can now take the next step on their journey to cloud communications with Teams and comply with legal regulations such as MiFID, FCA, FINRA, Dodd-Frank or HIPAA.
With a global contract ASC and Telefonica Tech intent to increase the competitiveness of the Telefonica operator connect service and obtain new revenue streams for both companies. “This cooperation is an important milestone for us”, explains Dr. Gerald Kromer, Chief Executive Officer of ASC. “In combination with our leading technology and Telefónica Tech’s services and integrated digital solutions we have a strong joint proposition for the Spanish market.”
“We’re excited to introduce ASC’s recording, transcription, translation, and analytics reference platform to our solution portfolio. ASC has a very strong solution for clients with a Teams environment and Teams and we are convinced that it will be very useful for companies in this new environment of digital business transformation”, Rames Sarwat said, Product and Innovation Director of Telefónica Cybersecurity & Cloud Tech.