According to BroadSoft, host of the 14th annual user conference, 1,100 participants from 37 countries are expected.
ASC will present its latest release of its Workforce Optimization and Compliance Recording Solution neo for contact centers, financial institutions and public safety organizations. Through its multi-tenant capability, the solution complements Cloud communications services with communications recording. Earlier this year, ASC announced the successful completion of interoperability tests with BroadSoft for a seamless integration of EVOIPneo through the BroadWorks SIP interface.
Dr. Gerald Kromer, Chief Executive Officer of ASC, said, “We’re looking forward to demonstrating our neo suite at BroadSoft Connections. Its innovative design and flexibility facilitates evidentiary recording, fulfillment of legal requirements and analysis of customer communications while its availability in the Cloud lets customers choose only the features they really need.”
Marco Mueller, Chief Operating Officer of ASC, added, “For more than 50 years, ASC has pioneered communications solutions, and our new software is fully aligned with the latest communications preferences of our customers.”
“ASC is united with BroadSoft in driving successful and innovative BroadSoft Business mobile unified communications, team collaboration and contact center solutions”, said Taher Behbehani, Chief Digital and Marketing Officer, BroadSoft. “We are thrilled to have ASC as a Connections sponsor, and to join us as we collectively change the game by transforming our industry and the market.”
Mr. Mueller went on to note the inclusion of chat and video recording as well as the availability of ASC's entire portfolio either on-premise or out of the Cloud. Moreover, EVOIPneo complies with the latest PCI-DSS, MiFID II and Dodd Frank regulations for evidentiary recording. Works council-concurring access rights and flexible redundancy scenarios support system reliability, and modern encryption technology ensures confidential communications.