Jump to main content

Banking Compliance and
Regulatory Strategy

Explore Our Blog for Insights on Compliance in the Finance Industry

Financial Services & Banking Compliance - Challenges & Solutions

Banks and financial institutions face growing regulatory pressure, evolving standards, and increasing complexity in documenting customer interactions. At the same time, new technologies like AI and cloud solutions are transforming how compliance is implemented across the finance industry.

This blog hub provides practical insights into how compliance teams can meet regulatory obligations while embracing innovation.

AI & Automation in Banking Compliance

Banks must document customer interactions in full compliance with financial regulations. AI-based solutions help analyze conversations, detect violations, and structure relevant information — automatically and across all channels. Our blog articles show how financial institutions use Recording Insights and the AI Policy Engine to meet regulations such as MiFID II, Dodd-Frank, and FCA — efficiently and with full transparency.

Regulatory Compliance in Finance for Customer Communication

Regulatory requirements for banks and financial services providers are as diverse as the markets in which they operate. While international compliance regulations such as MiFID II and GDPR apply across regions, national regulations like the UK’s FCA standards or Australia’s RG 271 are becoming increasingly relevant. Meanwhile, challenges such as data retention and omnichannel customer communications continue to grow in importance.

Compliance 10/10/2025

The Most Common Compliance Violations: Costs & How AI Supports Compliance

Compliance violations not only have legal consequences, but also incur financial and reputational risks. This guide shows you how to meet legal requirements, identify violations, and effectively mitigate them.

[Translate to Englisch:]
Compliance 08/05/2025

MiFID II Directive: Recording Obligations and Retention Periods for Banks

MiFID II requires financial institutions to systematically capture and archive customer communications in line with strict regulatory requirements. Here's how to make it work in practice.

[Translate to Englisch:]
Compliance 09/23/2024

Why Omnichannel Communication is Essential for Financial Institutions

Find out what characterizes omnichannel communication and how you can use ASC and LeapXpert to ensure compliant communication in WhatsApp and other channels.

Compliance 08/20/2024

Effective Protection of Banking Secrecy with Recording Solutions from ASC

Learn how ASC can ensure the discretion and security of banking secrecy in the digital age through innovative solutions.

Panorama der Skyline von Sydney mit Opernhaus und Hafen
Compliance 02/12/2024

Navigating Regulatory Guide 271: How Recording Insights Bolsters IDR Efforts in Finance

Discover how Recording Insights supports RG 271 compliance, improving IDR efficiency and dispute resolution in the Australian financial sector.

Compliance 05/27/2021

Legal requirements for archiving in the financial sector

In the last 20 years, more and more customers have turned towards banking and finance networks thus influencing the way that banking data is managed. On the downside, financial scandals as well as cases of cybercrime and money laundering have become more frequent, too. As a consequence, the last years have seen a number of new directives or the amendment of existing ones that aim at facilitating tracking transactions. But what does this imply for the retention periods of recorded calls? What…

Flugzeug über modernen Hochhäusern mit Blick in den Himmel
Compliance 05/29/2020

Financial market regulation in Switzerland: Secure recording and archiving of financial transactions by phone

Swiss banks count among the most important in the world and enjoy an excellent reputation. And in Switzerland, too, the financial sector is one of the most heavily regulated sectors of the economy. As a result, the regulation of banking and the financial market by means of the secure recording and archiving of financial transactions by phone plays a major role.

Cloud Compliance for Banks & Secure Data Management

The security of communication recordings is not just a matter of data privacy for financial institutions — it is a regulatory obligation. MiFID II, Dodd-Frank, and other financial regulations require the complete, secure, and tamper-proof storage and archiving of customer interactions. While cloud technologies offer flexibility and scalability, financial organizations must ensure their data is protected according to the highest security standards. Geo-redundant storage, end-to-end encryption, and granular access control are essential to meet compliance requirements and prevent data manipulation.