Our Recording Insights solution meets the FINMA requirements - secure, traceable, and auditable. Whether recording, data storage, or analysis: You maintain full control over your communication and efficiently implement compliance.
Recording Insights can be integrated as a native app directly into Microsoft Teams and other leading communication solutions - without additional installations. Calls, chats, and meetings are automatically, securely and legally recorded - ideal for regulated companies in Switzerland.
All data is encrypted, stored geo-redundantly, and hosted in certified Swiss data centers upon request. This allows you to reliably fulfil FINMA and FADP requirements - with maximum security and full control.
Our experts in Switzerland will accompany you personally - from implementation to ongoing operation. The support is tailored to local requirements, FINMA guidelines, and industry-specific compliance - quickly accessible, reliable, and practical.
Recording Insights uses artificial intelligence for automatic transcriptions, translations, and communication analysis. This way, you gain valuable insights, reduce compliance risks and improve your decision-making quality - in real-time and data-driven.
Whether customers, projects, or installations - these insights show what moves, connects, and drives us in Switzerland.
Real success. Real voices. Find out how ASC Switzerland is transforming the daily lives of customers in highly regulated industries - with measurable results.
"ASC's Recording Insights solution has been a game-changer. It provides invaluable insights that have improved our understanding of customers’ needs and enabled us to deliver exceptional services for our contact center solution with Nimbus."
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"ASC provides comprehensive support through swift communication channels, ensuring smooth operation around the clock. We highly appreciate our collaboration with ASC and would recommend them – thanks to their reliable performance and seamless integration."
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"ASC's solution provides a seamless and comprehensive recording system that enables quick access and ensures that the regulatory requirements in our asset management are met."
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Our solutions are tailored to the regulatory requirements in Switzerland - in particular the obligations under FINMA. This requires the complete recording and secure archiving of financial communications, as well as the protection of sensitive data through encryption and access controls.
With Recording Insights, you fulfil these requirements in an audit-proof, efficient, and fully compliant manner.
The revised Data Protection Act (“FADP”) protects the privacy and fundamental rights of individuals whose data is processed. It requires that personal data be processed lawfully, proportionately, and transparently (Art. 6 revFADP). A distinction is made between ordinary personal data and particularly sensitive personal data. The law obliges data processing organizations to clearly inform data subjects about the purpose, scope and duration of data processing (Art. 19 ff. revFADP) and grants them extensive rights, such as information, correction and deletion.
The Financial Services Act (FinSA) obliges financial service providers to document client advice comprehensively - including recommended products, their motivations and individual client needs (Art. 8 FinSA). Customers must be informed transparently, comprehensibly and fully about the risks, costs and characteristics of financial products before concluding a contract (Art. 7 FinSA). Furthermore, the law contains requirements for the creation of standardized information sheets and creates a uniform framework for the protection of investors.
The Financial Institutions Act (FinIA) regulates the authorization and supervision of various financial institutions such as asset managers, trustees and securities firms. It obliges them to have an appropriate organization with effective risk management, an independent compliance function and clearly documented internal guidelines (Art. 24 ff. FinIA). In the event of serious incidents, data protection breaches or system failures, there is an immediate reporting obligation to FINMA.
The law is supplemented by the Financial Institutions Ordinance (FMIO), which specifies technical details such as corporate governance, internal control systems, encryption standards, geographically distributed data backups and disaster recovery concepts (FMIO, in particular for the implementation of Art. 24 ff. FinIA). It ensures that both investor protection and market stability are guaranteed.
With Recording Insights, we provide a technical basis that enables financial institutions to reliably fulfil their legal obligations in Switzerland - in compliance with data protection (in accordance with revDSG), regulatory requirements (FinSA, FinIA, FMIO) and operational efficiency.
Find out how Swiss companies improve compliance, security, and efficiency with ASC Switzerland - through modern technologies, insights, and best practices.
Our team in Cham is personally available to you - whether you have questions about compliance, a demo appointment, or require advice on your communication recording.
ASC Switzerland Ltd
Gewerbestrasse 6
6330 Cham
Switzerland
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