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Secure communication under extreme conditions requires information technology systems that meet the highest standards. The combination of Mitel OpenScape Xpert and ASC Neo Recording satisfies the stringent criteria of the US Department of Defense.

Learn how AI in Emergency Management is revolutionizing public safety through accurate call recording and analysis, enabling efficient resource allocation and faster response times. Discover how advanced AI technologies are saving lives worldwide.

Large amounts of data from different channels accumulate in companies of every size everywhere every day. Analytics tools are helping to harvest valuable information from this data. By means of artificial intelligence, huge amounts of data can be assessed, and patterns and contexts identified a lot faster than human labor could. But what is the potential of artificial intelligence in analytics? Peter Schmitt, CTO at ASC, explains the advantages for contact centers, financial service providers,…

Claus-Omar Mundinger in an interview about public-safety solutions in the Middle East