Blog

How banks and securities firms in Switzerland will comply with FINMA requirements, the nFADP and FinSA in 2025 and set up their recording and archiving of financial communications in a future-proof manner.

How AI optimizes processes in the insurance industry – from smarter claims management and fraud detection to real-time support in customer communication

Compliance violations not only have legal consequences, but also incur financial and reputational risks. This guide shows you how to meet legal requirements, identify violations, and effectively mitigate them.

By using AI, financial service providers can fulfill their supervisory duties more efficiently, saving 90% of the time spent on compliance reviews and thus avoiding penalties.

Starting in 2025, the European union will introduce stricter reporting requirements, a PFOF ban, and expanded record-keeping obligations for the EU financial markets. Learn how you can easily and efficiently meet the new regulatory requirements with intelligent AI tools.

MiFID II requires financial institutions to systematically capture and archive customer communications in line with strict regulatory requirements. Here's how to make it work in practice.

Ensuring MiFID II compliance requires continuous monitoring of recorded customer conversations. Manual audits are no longer viable — too many conversations, too many regulations, too little time.

Secure, scalable, cost-efficient, and future-ready: Cloud solutions offer clear advantages over on-premise — especially for financial services focused on compliance and communication.

FCA compliance with Financial Conduct Authority (FCA) regulations requires precise monitoring of customer interactions. AI Policy Templates enable financial institutions to automate compliance checks and reduce regulatory risks.

The Dodd-Frank Act imposes strict compliance requirements on banks. AI-based solutions enable efficient and transparent monitoring of customer communication in real time.

Find out what characterizes omnichannel communication and how you can use ASC and LeapXpert to ensure compliant communication in WhatsApp and other channels.

Learn how ASC can ensure the discretion and security of banking secrecy in the digital age through innovative solutions.

Read our latest blog post to find out why the Azure cloud is the ideal choice for storing your communications records and how it can benefit your business.

Staying on top of the latest changes in compliance regulations and their impact on your organization is essential for financial institutions. An example is the Financial Industry Regulatory Authority's (FINRA) SEA Rule 17A-4.

Discover how Recording Insights supports RG 271 compliance, improving IDR efficiency and dispute resolution in the Australian financial sector.

The recording of communications is no longer a need, but a real necessity that is becoming more and more common in many sectors of activity. The digital transformation accelerates the application of new regulations related to the protection of personal data and its conservation. Each need requires a customized migration to a 100% cloud infrastructure, respecting the constraints of each project at deployment.

In the last 20 years, more and more customers have turned towards banking and finance networks thus influencing the way that banking data is managed. On the downside, financial scandals as well as cases of cybercrime and money laundering have become more frequent, too. As a consequence, the last years have seen a number of new directives or the amendment of existing ones that aim at facilitating tracking transactions. But what does this imply for the retention periods of recorded calls? What…

Swiss banks count among the most important in the world and enjoy an excellent reputation. And in Switzerland, too, the financial sector is one of the most heavily regulated sectors of the economy. As a result, the regulation of banking and the financial market by means of the secure recording and archiving of financial transactions by phone plays a major role.