Jump to main content

Integration

Compliance Recording for Trading Floor and Collaboration Channels

Natively integrated into your Global Relay archive

Native, automated compliance recording for trading floor and enterprise communication channels, built to feed directly and automatically into your Global Relay archive.

Added Value Through ASC

Consolidate recorded communications in your Global Relay archive

ASC records and transfers the data natively and automatically to your existing Global Relay archive – to your compliance team, it feels like a single platform, not two separate systems.

Solution Overview

Supported platforms Microsoft Teams, trading rooms, Microsoft Dynamics 365 Contact Center, and other leading telephony and messaging platforms
Recording scope Voice, chat, and contact center media
Integration model Native integration, automated and continuous data transfer to Global Relay—no manual export
Deployment Microsoft Azure, on-premises, or hybrid
Suitable for Organizations with an existing Global Relay archive that do not yet have a recording partner for voice and Microsoft Teams, or that wish to replace their existing recording solution

Recording and Archiving

Connect Communications Recording to Your Global Relay Archive

ASC records communications from supported platforms and transfers the recordings to Global Relay. The recordings can be deployed in Microsoft Azure, on-premises, or in a hybrid environment, regardless of your Global Relay archive’s operating model.

Microsoft Teams

Record phone calls, meetings, and chats in Microsoft Teams—including calls made via Teams Phone Mobile—and transfer them to your Global Relay archive.

Trading Floor

Record Trader Voice from Turret systems and consolidate the recordings with written communications in Global Relay.

Dynamics 365 Contact Center

Record regulated customer interactions in Microsoft Dynamics 365 Contact Center using supported media and transfer them to the same archive.

Additional Platforms

Expand your Global Relay archive to include communications from other telephony and messaging platforms, such as RingCentral.


Stay in control from recording to archiving

  • Transfer recordings to your existing Global Relay archive
  • Continue to follow existing retention policies in Global Relay
  • Continue to use surveillance and eDiscovery in your existing archive
  • Control access to the ASC recording page using role-based permissions
  • Log each retrieval on the ASC recording page
  • Transfer records natively and automatically, without manual export or intermediate steps
  • Deploy the recording in Microsoft Azure, on-premises, or in a hybrid environment
  • If needed, run the recording on your own infrastructure

Keep Global Relay as your central archive

ASC supplements your communication recordings without replacing your existing archive. The recordings are transferred to Global Relay, where storage, monitoring, and eDiscovery continue in accordance with your established policies. This keeps your compliance processes centralized without creating an additional archive or fragmenting your data.

Data Storage and Deployment

Choose Microsoft Azure, on-premises, or a hybrid deployment, regardless of your Global Relay archive. If you have specific data storage requirements, the recordings can remain within your own infrastructure in addition to being archived with Global Relay.

Level of Integration

Native integration instead of additional interfaces

ASC and Global Relay are closely integrated from a technical standpoint: Transcripts are automatically and natively transferred to your existing Global Relay archive – without manual export or intermediate steps.

Native Integration

No intermediate steps, no manual export: Recordings are transferred directly and automatically to your Global Relay archive.

A Compliance Experience

For your compliance team, it feels like a single platform – regardless of which ASC recording system is in use.

A truly unique partnership

An innovative integration, built to serve the changing needs of our customers.

Regulatory Requirements

Meet recording and retention requirements across all channels

Financial institutions must record and retain relevant communications across regulated channels. ASC transfers records from supported communication environments to Global Relay, thereby integrating them into established processes for retention, surveillance, and eDiscovery. Responsibility for compliance remains with the organization.

MiFID II

Record conversations that lead to or are intended to lead to transactions. ASC records supported trading channels and transfers the recordings to Global Relay for retention and audit purposes.

Learn more

Dodd-Frank

Retain verbal communications relevant to the reconstruction of trades, including prices, quotes, and instructions. ASC transfers recordings from supported voice channels to your established archiving processes.

Learn more

FCA

Record relevant phone calls and electronic communications related to regulated activities. ASC extends this coverage to supported communication environments and forwards the records to Global Relay.

Learn more

About ASC and Partnership

What the ASC Integration for Global Relay Covers

ASC has been developing communication recording solutions for over 60 years and is an owner-managed European company operating in more than 60 countries.

As part of its partnership with Global Relay, ASC provides specialized recording and transmission capabilities for Microsoft Teams, trading floor turret systems, the Microsoft Dynamics 365 Contact Center, and other telephony and messaging platforms. The recordings are transferred natively and automatically to your existing Global Relay archive. Archiving, retention, surveillance, and eDiscovery continue to take place there.

Our partnership with ASC enables financial institutions to seamlessly transfer voice recordings and chat conversations into the Global Relay archiving infrastructure – establishing a unified compliance chain of custody across all communication channels.

Anthony Crespy
SVP Business Development, Global Relay

Expand your global relay archive with compliance recording

In a personalized demo, we’ll show you how ASC records communications on your platforms and natively and automatically transfers them to your existing Global Relay archive.

Jump to top of the page