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Certified by Cisco

Integrated Recording & AI-driven Analytics Solutions for Cisco

Meet Legal Requirements with Compliance Recording for Cisco

Compliance recording is mandatory for communication in regulated industries, such as the financial sector, the public sector, and healthcare.

With ASC, you can enhance your compliance recording and analysis experience to meet regulatory requirements such as GDPR, MiFID II, and Dodd-Frank, while leveraging your Cisco solution in your customer interactions.

Certified by Cisco

Certified by the Cisco Developer Network.


Fail-safe and redundant operation

Cloud Solution

Recording solution to record each platform

Fast & Easy

Optimized deployment and integration process

Certified Partner for Cisco Solutions

ASC is a certified Cisco Solution Partner and provider of solutions for recording, quality management and analysis along as a completely integrated VoIP recording solution.

ASC records all communications channels including land-line networks, mobile phone, video call and screen activities. Additional tools for quality management, speech analytics, eLearning and workforce management round out the suite.

Solution for:

  • Cisco Unified Communication Manager (UCM)
  • Webex Meetings
  • Webex Calling

Solution Highlights

Recording, Compliance and AI Data Analytics for your Business Needs

Integrated Recording

Recording of Cisco Unified Communication Manager (UCM), Webex Meetings and Webex Calling

AI-driven Analytics

Holistic view of your communications, enriched customer relationships, and streamlined compliance and risk management processes

Contact Center Integration

Tag additional meta data with the integration into Cisco Unified Contact center Express/Enterprise directly to your recordings

Quality Management

Recordings of calls and corresponding screen activities facilitate the analysis of services, campaigns and products


Meets legal regulations for communications recording, encryption mechanisms and individual access rights management

Workforce Optimization

Improve the quality of your contact center by using evaluations, trainings and quizzes for employee training

AI Data Analytics

Apply AI to Truly Understand all Customer Communication

By integrating AI into your monitoring process, you can manage compliance, improve customer experience, and gain deep insights into your customers' needs.

  • Measuring the script adherence of your agents​
  • Identifying calls with negative customer sentiment​
  • Identifying customers at risk of churn​
  • Unearthing inappropriate language and behavior​
  • Auto-categorizing calls sensitive information
  • Providing an automatic meeting summary and extract action items