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ASC Technologies

Experts for
Compliance Recording &
AI Data Analytics

Customized Recording and AI Solutions for Your Industry

Close Compliance Gaps, Improve Customer Experience and Analyze Valuable Data

We ensure software for Recording, AI Data Analytics and evaluation of all communication channels - including voice, video, screen, chats or meetings. Our customers include all companies that want to record their communications in a legally compliant manner and at the same time gain valuable insights from customer communications, in particular contact centers, financial institutions, public safety organizations and healthcare facilities.

 

Compliance Recording & AI Data Analytics for Microsoft Teams

Ensure Compliance and Manage Risks with Recording Insights

Discover Recording Insights - the native solution for regulated industries to use Microsoft Teams for external communication. Turn data into valuable knowledge with AI Data Analytics.

Native Recording App for Microsoft Teams

Integration of Azure AI Services & Azure OpenAI

Secure Hosting of Data in Microsoft Azure

Geodiversity through Global Azure Infrastructure

NEO Suite und NEO Cloud services

Recording, Quality Management and Analysis On-Premise and in the Cloud

With the recording, quality management and analytics suite Neo, users can ensure their compliance, improve their service quality or react optimally in emergencies. ASC offers customised solutions for recording, analytics and evaluation of communication for companies of all sizes.

Omni-Channel Recording for all Platforms

Quality Management for Better Customer Service

Highest Security Standards for your Data

Scalable for Growing Requirements

Trusting Cooperation with Partners and Customers

"With ASC Recording Insights, Microsoft Teams users can comply with complex regulatory requirements regarding recording and archiving 'with just one click' within Teams."

Mike Ammerlaan
Director of Microsoft 365 Ecosystem Marketing, Microsoft

"As the global leader in UC and CC solutions, we value our partnership with ASC for their proven recording solutions across all Mitel platforms, enhanced with AI-powered conversational and compliance insights for our customers' business benefits."

Martin Bitzinger
Senior Vice President Product Management & Marketing, Mitel

"Recording Insights demonstrates what is possible in the modern-day technical landscape. It can be rightly described as the next generation solution."

Brian Fruh
CIO,
Impax Asset Management

Customers worldwide rely on solutions from ASC

bankinter
Intesa Sanpaolo
BBVA
Commerzbank
UniCredit
Airfrance
Fraport
aena
Vattenfall
RWE
Union Investment
ING
Volkswagen

Setting the Highest Standards for Ourselves

Trusting cooperation with our partners and customers is particularly important to us. To strengthen this trust, we regularly undergo external audits and certification processes.

ISO 9001

ISO 14001

ISO 27001