ASC Technologies provides software solutions for compliance recording, quality management, and AI-based analytics across all communication channels – including voice, video, screen, chat, and meetings. Our solutions enable organizations to automatically record, transcribe, and evaluate conversations, detect risks early, and analyze customer interactions – whether deployed in the cloud, on-premise, or in hybrid environments.
Designed for highly regulated industries such as financial services, contact centers, healthcare, and public safety, our software helps automate compliance processes, improve service quality, and gain actionable insights for better decisions.
Discover Recording Insights - the native solution for regulated industries to use Microsoft Teams for external communication. Turn data into valuable knowledge with AI Data Analytics.
With the recording, quality management and analytics suite Neo, users can ensure their compliance, improve their service quality or react optimally in emergencies. ASC offers customised solutions for recording, analytics and evaluation of communication for companies of all sizes.
"With ASC Recording Insights, Microsoft Teams users can comply with complex regulatory requirements regarding recording and archiving 'with just one click' within Teams."
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"As the global leader in UC and CC solutions, we value our partnership with ASC for their proven recording solutions across all Mitel platforms, enhanced with AI-powered conversational and compliance insights for our customers' business benefits."
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"Recording Insights demonstrates what is possible in the modern-day technical landscape. It can be rightly described as the next generation solution."
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Trusting cooperation with our partners and customers is particularly important to us. To strengthen this trust, we regularly undergo external audits and certification processes.